love little chocolates
delivery information

Love Little Chocolates are shipped by Fastway Couriers with ice packs in hot weather to ensure your chocolates arrive in optimal condition. Please make sure someone is at the delivery destination to collect and sign for your chocolates. We do not deliver to post boxes. Tracking information will be emailed to you from Fastway Couriers once we have processed your order.

Love Little Chocolates are dispatched within 1 to 7 working days, depending on location. Sydney metro orders are dispatched Monday through Thursday with cut off being 4pm Wednesday night. The rest of NSW, VIC, ACT, TAS and QLD are dispatched every Monday, Tuesday and Wednesday with a cut off at 4pm Tuesday night. This is because we do not want to run the risk of the chocolates being left at the courier depot over the weekend.

Note to QLD customers: Delivery is possible all year round to Brisbane metro areas. For other areas of the state of QLD, delivery will only be possible when there are a few consecutive days of cooler weather. This is to ensure the chocolates arrive in perfect condition. Please contact us and we can discuss the best way to delivery your chocolate boxes.

Delivery to WA, SA and NT unfortunately only available in winter and cooler months. Delivery addresses must also be within the fastway network. Please contact us for a quote and to place your order.

Bulk Orders

We can accommodate bulk orders for Sydney metro up to 25 kilos at the same rate.  For bulk orders outside of Sydney metro please contact us at: info@lovelittlechocolates.com.au for further pricing information.

Courier Costs

Courier Costs via all areas covered by the Fastway network.
Sydney Metro – (Flat rate $14.95)
All other states – (Flat rate $15.95)

For all areas outside the Fastway network, please contact us direct at: info@lovelittlechocolates.com.au for a separate quote and revised delivery timeline.

Please Note: We would love you to enjoy your chocolates right away, but of course Mother Nature will at times intervene. Adverse weather or other events outside our control may result in the occasional late or cancelled delivery.

Returns

Love Little Chocolates cannot exchange or refund goods due to the perishable nature of chocolate, so please choose and order carefully.

We guarantee the quality of our products. You must inspect the products and notify us promptly of any dissatisfaction with your order. We will fully refund the cost of any products if the products are not what you ordered, you do not receive the products or you receive faulty products.